Refund policy

🛑 Return & Refund Policy

At Holo Holo Gold, all sales are final.

Due to hygiene standards and the nature of our jewelry, we do not accept returns, exchanges, or refunds on any items — including earrings, bangles, rings, and custom designs. This helps us ensure that every piece you receive is brand new and never worn.

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💥 Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 3 days of delivery at admin@holohologold.com with your order number and a clear photo of the issue. We’ll do our best to make it right.

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🙏 Mahalo for Understanding

We are a small business committed to quality and care. We encourage you to double-check sizing, product details, and your shipping info before completing your order.